Terms of Service

Effective: [EFFECTIVE DATE] · Applies to vaneapp.dev, post.vaneapp.dev, studio.vaneapp.dev and the Vane API

1. The agreement

These Terms are a contract between you and [OPERATOR NAME], [OPERATOR ADDRESS] ([REGISTRATION / VAT NUMBER, if any]) (“Vane”, “we”, “us”). They apply to your use of Vane Post, Vane Studio, Vane Suite, the Vane API, our connectors and plugins, the AI features and our websites (together, the “Services”). By creating an account, connecting a network, using an API key or otherwise using the Services you accept these Terms and our Privacy Policy. If you use Vane for a company, you accept them for that company and confirm you are allowed to.

2. Who may use Vane

You must be at least 16 years old (or older if the law where you live requires it to enter a binding contract or to consent to the processing of your data), and not barred from using the Services under applicable law. One person or company may hold one free account; you may not create more to get around limits.

3. The services

• Vane Post schedules and publishes text and image posts to the networks you connect (for example Telegram, X, LinkedIn, Threads, Bluesky and Mastodon), with a preview, a calendar and a media library.
• Vane Studio uploads videos and publishes them to video networks (for example YouTube, TikTok and Instagram) and can announce a published video in your Vane Post channels.
• Vane Suite gives both together.
• The Vane API, webhooks and connectors (Make, Zapier, custom GPTs, Claude, WordPress and others) give programmatic access to the same features.
• The AI features help you write, reformat and describe content.

Which features, limits and prices apply to you is set by your plan (section 10). A feature marked “Soon”, “Beta” or “Early access” may be incomplete, may change or be removed, and may depend on a network approving Vane. Vane is an independent service: we are not affiliated with, endorsed by or sponsored by Telegram, X, LinkedIn, Meta (Threads, Instagram), Google (YouTube), TikTok, Bluesky, Mastodon or any other network, and their names belong to their owners.

4. Your account and API keys

• Give us accurate information and keep it up to date. Keep your password, sign-in codes and API keys secret. A key is shown once: store it safely and revoke it at once if it may have leaked.
• You are responsible for everything done through your account and your keys, including by tools, plugins and AI agents you connect, and by teammates you invite.
• Tell us promptly at [CONTACT EMAIL] if you think your account has been compromised.

5. Connecting social networks

When you connect an account you authorize Vane to act for you on that network, only as far as the permission you grant allows, and to store the sign-in encrypted so it can publish at the time you chose. You confirm that you are entitled to connect it and to publish there.

• The network’s own terms and policies apply to everything you publish through Vane (for example the terms of Telegram, X, LinkedIn, Meta and Threads, Google and YouTube, TikTok, Bluesky and your Mastodon server). You are responsible for complying with them, including rules on automation, frequency, advertising and sponsored-content disclosure.
• Networks control their APIs. They may limit, change, suspend or end access, expire sign-ins (a LinkedIn or Threads sign-in lasts about 60 days, and Vane will ask you to reconnect) or reject a post. We do not control that and are not responsible when it affects delivery, but we will show you the reason when we know it.
• You can disconnect at any time in Vane or in the network’s settings. Posts still waiting for a disconnected channel are cancelled.

6. Your content

“Your content” is what you create, upload or send through the Services: text, pictures, videos, thumbnails, titles, tags and similar. You own it. You give us a limited, worldwide, non-exclusive, royalty-free licence to host, store, process, copy, transmit and display it only as needed to run the Services for you: to schedule and publish it to the networks you choose, to generate previews and thumbnails, to keep backups, and to protect the Services. The licence ends when you delete the content or your account (subject to backups, section 10 of the Privacy Policy).

You promise that you have the rights needed for your content (including music, images and video from others), that it does not break the law or anyone’s rights, and that publishing it breaks no network rule. We do not review content before it is published, but we may remove or block it, and suspend the account, when it breaches these Terms or we are told it is unlawful.

Links to files. A picture attached to a post is served from a long random address that anyone who has the address can open, because the networks have to download it; do not attach anything you want kept private. A video in your Vane Studio library is private to you unless you create a public link, which you can delete at any time.

7. Acceptable use

You must not use the Services to:

• break the law, or publish content that is illegal, infringing, deceptive, harassing, hateful, sexually exploitative of minors, or that incites violence or self-harm;
• send spam, run fake or purchased engagement, impersonate others, or run coordinated inauthentic accounts;
• spread malware, phishing or scams, or collect personal data without a lawful basis;
• break a network’s terms, bypass its limits, or use Vane to evade a suspension or a ban;
• probe, scan or test the Services for weaknesses without our written permission, overload them, bypass rate limits, quotas or protection, or reverse engineer them except where the law allows;
• create multiple accounts to multiply a free quota, share one key among unrelated people, or resell access to the API without our agreement;
• point a webhook at an address that is not yours, or use Vane to attack a third party.

If you find a security problem, please report it to [CONTACT EMAIL] and give us a reasonable time to fix it before disclosing it. We use automated protection that can slow or block addresses that look abusive; if it blocks you by mistake, write to us. We may investigate, remove content, suspend or end accounts for breaches, and cooperate with authorities.

8. API, webhooks and connectors

• API keys come in separate kinds for the text engine and the video engine and work only for what your plan includes. Quotas and rate limits apply per plan and per key; requests above them are refused or, if you have switched overage on, charged at the published rate.
• Test-mode keys simulate responses and do not publish or use your quota.
• A webhook is an address you control. We call it with signed events and retry failed deliveries for a limited time. Keep the endpoint secure and verify the signature. We do not guarantee that an event is delivered, or delivered only once or in order.
• Connectors from Make, Zapier, OpenAI, Anthropic, WordPress and others are run by those companies under their terms. When you connect one with your key, what it does is your act.
• We may add, change or retire API versions and endpoints. For a change that breaks existing integrations we will give reasonable notice, normally at least 30 days, unless security or the law requires faster action.

9. AI features

AI output is generated by a model and can be inaccurate, biased, out of date, offensive or similar to existing material. You must read it before you publish, and you are responsible for what you publish, including that it complies with these Terms, the law and each network’s rules (some networks require AI-generated content to be labelled). We do not promise that output is original or free of third-party rights. Do not rely on it for legal, medical, financial or other professional advice. We do not use your content to train AI models (see the Privacy Policy). AI features may be limited by credits or a fair-use threshold in your plan, and may be unavailable at times.

10. Plans, billing and payments

Plans

We offer a Free Trial (no card needed, with a lifetime quota of posts, a small number of channels and a few AI credits), a Developer API plan, Vane Post, Vane Studio and the Vane Suite bundle, and an API add-on for the Pro plans. What each includes, its price and the rate for usage beyond the included amount are shown on the pricing page and at checkout when you buy; those figures form part of this agreement. The trial may be limited, changed or withdrawn, and we may block repeated or abusive trial sign-ups.

Charges

• Subscriptions are billed in advance for the period you choose (monthly or yearly). Depending on the payment method you choose, a subscription either renews automatically until you cancel, or runs for the paid period and must be renewed by you; checkout tells you which, and we remind you before a period that does not renew by itself ends.
• Usage beyond what your plan includes (for example extra posts or AI posts) is charged at the published rate only if you have enabled overage. Otherwise the request is refused.
• Prices are shown in the currency at checkout. They include or exclude VAT and similar taxes as shown there; we collect them where the law requires. You are responsible for other taxes and for payment-provider or network fees you incur.
• We may change prices for future periods with at least 30 days’ notice. A price change does not affect a period you have already paid.

Payment methods

We accept the methods listed at checkout, which at launch are payment cards, Apple Pay and Google Pay through our card acquirer, and direct on-chain payments in stablecoins. Card data is handled by the provider, not by us. For an on-chain payment you must send the exact amount, on the network and to the address shown, with the payment reference we give you. On-chain transfers are irreversible: a payment sent to the wrong address or network, in the wrong amount or without the reference may not be recoverable and may not activate your plan; write to us and we will help where we can, but we cannot promise a refund for a transfer made against these instructions. Network fees are paid by you.

Cancelling and refunds

You can cancel at any time; you keep access until the end of the period you paid for, and we do not charge further periods. Fees are charged in advance and are not refunded for a part-used period, except where the law gives you a right to a refund or we state otherwise at checkout. If you are a consumer in the EU or the UK, you have a 14-day right to withdraw from a distance contract; by buying a plan and asking for it to start at once, you agree that we begin providing the digital service immediately and that you lose the right of withdrawal once it has been fully provided, or lose it in part for the portion already used, as the law allows. Opening a card dispute instead of contacting us may lead to suspension while it is resolved.

Failed payments

If a payment fails or is reversed we may retry it, give you a short period to fix it, and then move the account to the free level, which may remove access to paid features and quotas. Scheduled posts that your plan no longer allows may be cancelled.

11. Availability, changes and support

We work to keep the Services running and publishing on time, but we do not promise uninterrupted or error-free operation, and we offer no service-level commitment unless we have agreed one with you in writing. We may carry out maintenance, and change, add or remove features. Posts depend on the networks’ own availability. Keep your own copy of anything important: we are not a backup service. Support is available at [CONTACT EMAIL].

12. Our intellectual property

The Services, including software, design, text, logos and the Vane name, belong to us or our licensors and are protected by law. We give you a personal, non-exclusive, non-transferable right to use them under these Terms; nothing else is transferred. If you send us feedback or ideas we may use them without obligation to you. Parts of the Services use open-source software under its own licences. To report content you believe infringes your rights, write to [CONTACT EMAIL] with the details; we may remove it and, for repeat infringers, end the account.

13. Third-party services

The Services work with and link to services we do not control (social networks, payment providers, Cloudflare, Resend, AI and automation platforms). We are not responsible for them, for their content, or for changes to their terms or APIs.

14. Ending the agreement

You may stop using Vane at any time and ask us to delete your account (see Data deletion). We may suspend or end your access, with notice where reasonable, if you breach these Terms, if your use creates a legal, security or reputational risk, if a payment is not made, if a network or authority requires it, or if a free account has been inactive for [INACTIVITY PERIOD for free accounts]. When the agreement ends your right to use the Services stops, your content and connections are deleted as set out in the Privacy Policy, and sections that by their nature should survive (including 6, 12, 15, 16 and 18) continue.

15. Warranties and liability

The Services are provided “as is” and “as available”. To the extent the law allows, we disclaim all warranties not stated here, including fitness for a particular purpose and non-infringement, and we do not warrant that posts will be published, or published at a given moment, or that the Services will be free of errors.

To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profit, revenue, audience, goodwill or data, arising from your use of the Services, including because a network rejected, delayed or removed a post. Our total liability for all claims relating to the Services is limited to the greater of the fees you paid us in the 12 months before the event and USD 100.

Nothing in these Terms limits liability that cannot be limited by law, such as for fraud, for death or personal injury caused by negligence, or your mandatory rights as a consumer.

If you use the Services for a business, you will compensate us for claims and costs arising from your content, your breach of these Terms or your violation of the law or a third party’s rights.

16. Governing law and disputes

These Terms are governed by the law of [GOVERNING LAW], without regard to conflict-of-laws rules. The courts of [COURTS / VENUE] have exclusive jurisdiction, except that if you are a consumer you keep the protection of the mandatory laws of the country where you live and may bring a claim in the courts there. Please contact us first at [CONTACT EMAIL]: most issues are solved quickly.

17. Changes to these terms

We may update these Terms, for example when we add a feature or the law changes. For a change that matters we will notify you in the dashboard or by email at least 30 days before it takes effect (sooner if the law or security requires). If you do not agree, you may cancel before then; if you keep using the Services after the date, you accept the new Terms.

18. General

• Entire agreement. These Terms, the Privacy Policy and the plan details shown at checkout are the whole agreement; they replace earlier ones.
• If a part is invalid, the rest stays in force. Not enforcing a right is not giving it up.
• Assignment. You may not transfer your account or rights without our consent; we may transfer ours to a successor of the business.
• Events beyond our control (for example outages of infrastructure or network providers, or acts of authorities) excuse delay or failure to the extent they cause it.
• Notices. We may notify you by email, in the dashboard or on this site. You may write to us at the address below.
• Language. The English version governs; translations are for convenience.

19. Contact

[OPERATOR NAME]
[OPERATOR ADDRESS]
Email: [CONTACT EMAIL]